General FAQ’s

Who do I talk to about my NOMAD Swim Team bill?
A: Contact Judy.

Who are the Managers/Owners of NOMAD Aquatics & Fitness?
A: Mark Minier is the owner of the facility.  Mandy Thacker is the General Manager.

Does your facility have anything other than pools in it?
A: Yes! NOMAD has 2 pools, a Pro Shop, a hair salon, racquetball courts, Child Watch (only for members), cardio equipment, a weight room, Group Exercise classes, personal training, and and more!  We have all you need in 1 stop!

Is NOMAD Aquatics & Fitness family owned and run?
A: Yes, it is.

Do I have to sign a contract?
A: No.  Most of our memberships carry no contract.

What type of swim lessons do you offer?
A: We offer group lessons, private lessons and semi-private lessons. Visit our swim lesson page under the “What We Offer” tab.

 

Do you have activities for Senior Citizens?
A: We do! We offer Water Aerobics, Silver Sneakers,  Arthritis Therapy, and discounts for Senior individuals and couples! For more information, see the front desk. 704-949-1555.

Do you have activities for kids?
A: Yes! We have the NOMAD Karate Club and Music on the Move.

Do I have to give you drafting information to join your facility?
A: Drafting information is not required but is the most convenient option for memberships.

Are you hiring?
A: We are always looking for responsible, experienced and friendly candidates for future job openings. If you would like us to have your resume on file, feel free to drop one off at our front desk or ask for an application.

I am interested in having my child join NOMAD Swim Team. Where do I begin?
A: If you want to join NOMAD Swim Team, contact us at 704-949-1555 to set up a try-out!

Are you ever going to build an outdoor pool?
A: We have definitely thought about it! We hope to – one day!

 

Membership FAQ’s

Who do I contact about canceling my membership to the facility?
A: Leigh in the front office. You can reach her at 704-949-1545 or via email at leigh@nomadaquatic.com. To cancel your membership, we must have a 30 day written notice of your cancellation with your reason for cancelling.

I am interested in becoming a member of your facility. How much does a membership cost?
A: Well, that depends. They range from $40 a month to $85 a month. We offer several different types of memberships at NOMAD: Full Facility, Swim Only, Fitness Only and Fitness & Racquetball Only. Please see our membership packet for the price list and more details.

How do I check-in when I come to use the Nomad facility?
A: Each member over 15 years old will be issued a bar code (if you provide drafting information). You will need to scan in at the front office each time you visit the facility. We also take member’s pictures so our front office staff can verify the person checking in is who the bar code is assigned to.

I will be traveling for a month and I don’t want to be charged for the facility, how can I stop my draft for that month?
A: Nomad permits members to put their memberships on hold for up to 3-months per year. In order to put your membership on hold, you will need to contact Mandy or Leigh and complete a written hold request.

I have a membership, but I have not been using the facility, can you not charge me for the month I didn’t use the facility?
A: Unless you cancel your membership or put your membership on hold, you will be charged the monthly fee regardless of how often you visited the facility that month.

Are the pools always available for open swim?
A: Not always.  Check out our pool schedule under the About Us-Facility tab